15+ Polite Ways to Say “Please Wait” in an Email

Picture this: You’re juggling a dozen emails, your coffee’s gone cold, and someone’s asking for an update—urgently. You need a moment to gather details, but saying “Please wait” feels too abrupt. Sound familiar? Polite Ways to Say “Please Wait”

We’ve all been there. Whether it’s a colleague, client, or boss, you don’t want to sound dismissive or impolite. But at the same time, you need them to hold on while you work your magic.

So, how do you ask someone to wait in a way that’s warm, professional, and leaves a great impression? The key is using friendly, polished language that keeps the conversation smooth. Instead of just saying, “Wait a sec,” try phrases that acknowledge their request while setting the right expectation.

Let’s explore 15 polite ways to ask someone to wait in an email—each with a natural, engaging touch that makes you sound professional and approachable.

I’ll Be Right With You

Sometimes, simple is best. “I’ll be right with you” gives a reassuring tone while showing you’re aware of their request. Imagine you’re at a coffee shop, and the barista says, “I’ll be right with you!”—it feels friendly, right?

Use this when responding quickly but needing a moment. For example:

“Thanks for reaching out! I’ll be right with you and will get back to you shortly.”

It keeps things professional without being stiff. Perfect for emails that need warmth but also efficiency.

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Let Me Look Into That for You

This phrase is a great way to assure the person that you’re actively handling their request. It makes them feel important while buying you time.

For example:

“I appreciate your patience! Let me look into that for you, and I’ll get back with an update shortly.”

It’s polite, proactive, and doesn’t sound like a brush-off. Plus, it reassures them that they’re not being ignored—always a win in professional communication!

I Appreciate Your Patience

Ever had someone say, “Thanks for waiting,” and it instantly put you at ease? This phrase works the same way. Acknowledging patience makes the other person feel valued, even if they weren’t planning to wait.

Try this in an email:

“I appreciate your patience! I’m currently working on this and will update you as soon as possible.”

It keeps things positive while giving you the breathing room you need.

Just a Moment While I Check That

Need a quick, professional way to say, “Hold on”? This phrase works wonders. It reassures the recipient while setting the expectation that a response is coming soon.

Use it like this:

“Just a moment while I check that, and I’ll get back to you shortly!”

It’s polite, keeps the tone light, and avoids any hint of impatience.

I’m Looking Into This and Will Get Back to You Soon

This one is great when you’re actively working on something but need a little time before responding.

Try this email-friendly approach:

“I’m looking into this and will get back to you soon with an update. Thanks for your patience!”

It lets them know you’re not ignoring their request but taking the time to get things right.

I’ll Follow Up As Soon As I Have More Information

This phrase is a lifesaver when you don’t have an exact timeline. It reassures the recipient while keeping things flexible.

Example:

“I’ll follow up as soon as I have more information. I appreciate your patience!”

It’s warm, professional, and keeps expectations clear.

Let Me Gather the Details and Get Back to You

This one is perfect when you need time to double-check something before responding.

Use it in an email like this:

“Let me gather the details and get back to you soon. Thanks for your patience!”

It reassures the recipient that their request is in progress while giving you the space to respond thoughtfully.

Thanks for Your Patience—I’ll Update You Soon

Acknowledging someone’s patience is always a good move. It keeps the tone positive and prevents any frustration on their end.

Try this:

“Thanks for your patience! I’ll update you as soon as I have more details.”

It’s short, friendly, and keeps the conversation flowing smoothly.

I’ll Have an Answer for You Shortly

This phrase works well when you know a response is coming soon but need a little time.

For example:

“I’ll have an answer for you shortly—just confirming a few details first!”

It reassures them while showing that you’re actively working on their request.

I’m Working on This Now and Will Keep You Posted

Need to emphasize that you’re already on it? This phrase does the trick.

Example:

“I’m working on this now and will keep you posted as soon as I have an update!”

It’s engaging, positive, and keeps expectations clear.

I’ll Touch Base Again Soon with More Information

When you want to sound polished yet friendly, this phrase is a solid choice.

For instance:

“I’ll touch base again soon with more information. Thanks for your patience!”

It makes the email feel professional but not robotic.

I Appreciate Your Patience While I Look Into This

Gratitude goes a long way in professional emails. This phrase reassures the recipient while keeping things warm.

Example:

“I appreciate your patience while I look into this! I’ll update you as soon as I have more details.”

It sounds considerate and prevents any frustration on their end.

Thanks for Reaching Out—I’ll Get Back to You Soon

When responding to an inquiry, this phrase works perfectly. It acknowledges their request while setting expectations.

Try this:

“Thanks for reaching out! I’ll get back to you soon with an update.”

It’s short, sweet, and keeps things professional.

I’m On It and Will Get Back to You Soon

This phrase is great when you want to sound proactive and reassuring.

Example:

“I’m on it and will get back to you soon. Appreciate your patience!”

It’s upbeat, confident, and keeps things moving.

Hang Tight—I’ll Have an Update for You Shortly

If you have a friendly relationship with the recipient, this one adds a touch of warmth.

For example:

“Hang tight—I’ll have an update for you shortly! Thanks for your patience.”

It’s casual yet professional, making the recipient feel at ease.

Let Me Confirm That and Get Back to You

Sometimes, you need to double-check details before replying. This phrase helps you buy time while keeping things professional and reassuring.

Example:

“Let me confirm that and get back to you shortly. Thanks for your patience!”

It shows the recipient that you’re being thorough and not just stalling. Plus, it reassures them that a response is on the way.

I’m Looking Into It and Will Follow Up Soon

Need to let someone know you’re working on their request? This phrase does just that. It’s polite, professional, and sets clear expectations.

Try this:

“I’m looking into it now and will follow up soon with an update. Appreciate your patience!”

It reassures them while keeping things light and positive.

Thanks for Your Message—I’ll Get Back to You ASAP

If you want a warm yet efficient response, this one works great. It acknowledges their email and promises a timely follow-up.

For example:

“Thanks for your message! I’ll get back to you as soon as possible with more details.”

It’s simple, friendly, and keeps the conversation flowing.

I’ll Check on This and Let You Know Soon

When you need to look into something but don’t want to leave the person hanging, this phrase is a solid choice.

Example:

“I’ll check on this and let you know soon. Thanks for your patience!”

It’s a great way to keep things professional without sounding stiff or overly formal.

I Appreciate Your Inquiry and Will Get Back to You Shortly

This phrase works well for professional settings where you need to sound polished and appreciative.

For instance:

“I appreciate your inquiry and will get back to you shortly with more details.”

It acknowledges their request while keeping the tone warm and professional.

Final Thought

Knowing how to ask someone to wait politely in an email is a game-changer. Whether you’re responding to a client, a colleague, or your boss, using the right language makes all the difference.

A simple “please wait” can feel abrupt, but a well-phrased response keeps things professional, warm, and engaging. From “I appreciate your patience” to “I’m on it,” the right wording helps set expectations while keeping communication smooth.

So next time you’re swamped with emails and need a moment to respond, try one of these phrases. You’ll sound polished, professional, and most importantly—polite. Happy emailing!